Find out why thousands of RVers have chosen RV SnapPad to make RVing faster, easier and more convenient than ever before!

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Getting Started

  1. Register

    Register your product after purchase.

  2. Claims

    Later on, you can file a claim if needed.

  3. Questions

    Have any questions? Contact us at info@rvsnappad.com, or call 1-866-923-9538

Our Promise to You

We stand behind the quality of our products. Every RV SnapPad and accessory comes with a 2-year manufacturer’s warranty from the date of purchase. If your SnapPads or accessories fail due to a manufacturing defect during that time, we’ll replace them—free of charge.

Please note: Promotional items, such as SnapPad-branded coasters, sunglasses, or other giveaways, are not covered under warranty.

Our warranty does not cover damage caused by accidents, improper installation, misuse, or acts of nature.

Warranty Terms & Conditions
  • Coverage Period: 2 years from the original purchase date.
  • What’s Covered: Manufacturer defects in SnapPads and accessories.
  • What’s Not Covered:
    • Accidental damage or acts of God
    • Improper installation or misuse
    • Damage caused by service technicians or external events
    • Cosmetic issues that don’t affect product function
    • Reinstallation of removed SnapPads
    • Used, open-box, or resold products
    • Promotional products like coasters, sunglasses, or giveaway item

Important: SnapPads are intended to be installed once and left in place. Removing and reinstalling them will void your warranty.

How to Make a Warranty Claim
  1. Proof of Purchase is Required. Save your order confirmation or receipt.
  2. Contact Us: Email info@rvsnappad.com with your order details and a description of the issue.
  3. Purchased Elsewhere? If you bought from a dealer, Amazon, or another retailer, please reach out to them directly for replacements or refunds.
Returning Unused Products
Changed your mind? No worries.
  • You may return unused SnapPads or accessories within 30 days of purchase.
  • Contact info@rvsnappad.com to begin your return.
  • Return shipping to Origen RV Accessories Ltd. is at your expense.
  • Once your return is received and verified, we’ll issue a refund. Please email your tracking number for confirmation and faster processing.
SnapPad Extended Warranty
Want longer coverage? The SnapPad Extended Warranty adds 3 extra years on top of our standard 2-year manufacturer’s warranty—providing a total of 5 years of protection from the original purchase date.

Extended Warranty Coverage Includes:
  • One replacement pad per pad in your original set (e.g., a 4-pack allows for 4 total replacements).
  • Applies only to the original RV and purchase. Removing and reinstalling on a new vehicle voids coverage.
  • Must be purchased at the same time as the SnapPad set it covers.
Extended Warranty Does Not Cover:
  • Accidents or acts of God
  • Damage from misuse or improper installation
  • Removal and reinstallation
  • Theft or cosmetic damage
  • Promotional items or accessories not included in the original product package
Questions?
We’re here to help. Contact us anytime at info@rvsnappad.com if you need assistance with your SnapPad warranty or returns.

Register for Your Two Year Warranty