Our Promise to You
We stand behind the quality of our products. Every RV SnapPad and accessory comes with a 2-year manufacturer’s warranty from the date of purchase. If your SnapPads or accessories fail due to a manufacturing defect during that time, we’ll replace them—free of charge.
Please note: Promotional items, such as SnapPad-branded coasters, sunglasses, or other giveaways, are not covered under warranty.
Our warranty does not cover damage caused by accidents, improper installation, misuse, or acts of nature.
Warranty Terms & Conditions
- Coverage Period: 2 years from the original purchase date.
- What’s Covered: Manufacturer defects in SnapPads and accessories.
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What’s Not Covered:
- Accidental damage or acts of God
- Improper installation or misuse
- Damage caused by service technicians or external events
- Cosmetic issues that don’t affect product function
- Reinstallation of removed SnapPads
- Used, open-box, or resold products
- Promotional products like coasters, sunglasses, or giveaway item
Important: SnapPads are intended to be installed once and left in place. Removing and reinstalling them will void your warranty.
How to Make a Warranty Claim
- Proof of Purchase is Required. Save your order confirmation or receipt.
- Contact Us: Email info@rvsnappad.com with your order details and a description of the issue.
- Purchased Elsewhere? If you bought from a dealer, Amazon, or another retailer, please reach out to them directly for replacements or refunds.
Returning Unused Products
Changed your mind? No worries.
- You may return unused SnapPads or accessories within 30 days of purchase.
- Contact info@rvsnappad.com to begin your return.
- Return shipping to Origen RV Accessories Ltd. is at your expense.
- Once your return is received and verified, we’ll issue a refund. Please email your tracking number for confirmation and faster processing.
